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Status

System Status

We publish the status of every service, including past incidents, so you never have to guess.

All systems operational

Last updated:

Services

  • Cloud compute

    Operational

    Cloud compute: 100% uptime over the last 90 days, no incidents.

  • Block storage

    Operational

    Block storage: 99.97% uptime over the last 90 days, 1 day with degraded performance.

  • Object storage

    Operational

    Object storage: 100% uptime over the last 90 days, no incidents.

  • Backup

    Operational

    Backup: 100% uptime over the last 90 days, no incidents.

  • Network

    Operational

    Network: 99.96% uptime over the last 90 days, 2 days with degraded performance.

  • Data center BG‑SOF‑1

    Operational

    Data center BG‑SOF‑1: 100% uptime over the last 90 days, no incidents.

  • Client portal

    Operational

    Client portal: 100% uptime over the last 90 days, no incidents.

Past incidents

Every incident gets a public timeline and a short explanation of the cause.

  • Slower disk performance in one block storage cluster

    Resolved
    Affected
    Block storage
    Impact
    Degraded performance
    Duration
    35 min · 12 September 2026

    1. Resolved

      Performance has been normal for 10 minutes. The cause was a failing disk controller in one storage node, which slowed down data rebalancing. The controller has been replaced. No data was lost.

    2. Monitoring

      The affected storage node has been taken out of service and latency is returning to normal. We are monitoring the cluster.

    3. Identified

      We have found a faulty disk controller in one storage node and are moving traffic away from it.

    4. Investigating

      We are investigating higher disk latency for some virtual machines that use block storage.

  • Increased latency through one upstream carrier

    Resolved
    Affected
    Network
    Impact
    Degraded performance
    Duration
    45 min · 3 August 2026

    1. Resolved

      Latency has been normal for 20 minutes through our other carriers. The affected carrier is repairing its fiber; we will move traffic back once the repair is confirmed.

    2. Monitoring

      Traffic to the affected destinations now goes through our other carriers. Latency is back to normal for all customers.

    3. Identified

      One of our upstream carriers has a fiber cut on its international backbone. We are moving traffic to alternative carriers.

    4. Investigating

      We are investigating increased latency to some international destinations.

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